Electronic Correspondence Norms

Client communications always take priority. For non-client communications:

Response Times

Phone 2–3 Hours
Email 24 Hours
LinkedIn 5–7 Days
Slack & Other Channels Potentially Will Not Receive Response

Focus Days

On the second Wednesday of every month, my team observes a focus day. We do not schedule any meetings on this day to allow people to get a full day of deep work in. We also do not expect team members to respond to emails. Here is the schedule of this year’s focus days.

January 13th
February 10th
March 10th
April 14th
May 12th
June 9th
July 14th
August 11th
September 8th
October 13th
November 10th
December 8th

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